Help centre

NoBadge help centre: user guides and quick answers

NoBadge is a time tracking app: employees clock in and out from their phone, and the administrator checks hours, approves requests and exports the month to Excel. All help is in 2 guides on this page, one for administrators and one for employees, each also as a PDF.

The guides

Pick the guide for your role

Both guides follow the app screen by screen, with the same button names you see in NoBadge.

Admin guide

For the people who run the company: sign-up and setup, workplaces and clock-in area, employees, the month's hours, corrections, approvals, Excel reports and settings.

Read the admin guide
Download the PDF (2.9 MB)

Employee guide

For the people who clock in: first login, installing the app, clocking in and out, hours, holidays and time off, missed clock-ins, documents and expenses.

Read the employee guide
Download the PDF (1.9 MB)
FAQ

Help centre FAQ

On this page. The admin guide covers setup, employees, hours, corrections, approvals, Excel reports and settings. The employee guide covers the first login, clocking in and out, hours, holidays, missed clock-ins, documents and expenses. Each guide is also available as a PDF to download, print or send to your team.

No. NoBadge is not downloaded from an app store: employees install it from the browser and then open it from an icon, like any other app. In the menu, Install App shows the steps for Android and for iPhone or iPad; on iPhone it is done from Safari with Share and Add to Home Screen.

With location-based tracking, people can clock in only inside the workplace area. If the phone appears to be outside it, the app shows Location Validation Failed with a map and a Retry Check-In button. The administrator can check the address, widen the radius under Location or switch on Clock Outside Geofence.

Yes. If the phone has no signal, the clock-in is saved on the phone with the time it happened and sent automatically as soon as the connection is back, or with Sync now in the bar at the top. The app must have been opened at least once with a connection. A QR code clock-in is not saved offline: retry when there is signal.

Employees ask their manager about rotas, hours and requests, and open Help from the app menu for a problem with the app. Administrators find the support contacts under Help in the menu. Before you sign up, you can also book a live demo or write to us on WhatsApp.

See it for yourself

Try NoBadge with your own team

Book a live demo to see the admin side and the employee app together, or start the free 15-day trial: every feature, no credit card. Prices are on the pricing page.

Start today

Your team's time clock is already in their pocket.

Create your account, invite your team and see the first clock-in in under 2 minutes. Free trial, no credit card, no hardware.

No contract · Cancel anytime · EU hosted · GDPR compliant

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