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Home care time tracking for carers and social services
NoBadge is time tracking software for home care providers and social services. Each client's home is a GPS site: carers clock in on arrival and out on leaving, and the position is stored only at those two moments. Clock-ins work offline, and NoBadge records working time, never care or health details, at €5,04 a month per person who clocks in.
Why visit times are hard to prove in home care
Carers start from home, go from one client to the next and may not see the office for weeks. The coordinator still has to know who was where, and when.
Several homes a day
Short visits across town or across a rural area, with rotas that change when a client goes into hospital or a carer is off sick.
Visit times on paper
Timesheets filled in at the end of the week lead to questions from the commissioning body or the family about when a visit really started and ended.
No signal at the door
Basement flats, tower blocks and country lanes are exactly where an app that needs a connection lets carers down.
A GPS site for every client, one tap at the door
GPS time tracking fits home care because there is no entrance of your own to put a clocking device at. The carer's phone does the job.
Create each client's address as a site
Set the area around the home: 50–100 m in town, wider in rural areas. You can name the site with a reference instead of the client's name.
The carer clocks in at the door
One tap on arrival and one on leaving. A clock-in outside the site area is refused, and the position is stored only at clock-in and clock-out, never between visits.
No signal? It is saved anyway
Without a connection the clock-in is saved on the phone with the phone's time and sent automatically when the signal returns. The app must have been opened online once.
Hours per carer and per client
Visit times, hours and overtime per person and per site, exported to Excel for payroll or to show when someone asks.
Which clock-in mode for each role in care at home
Modes are set per site and per person, so home visits, a day centre and the office can each use the one that fits.
| Who | Clock-in mode | Why it fits |
|---|---|---|
| Home care workers | GPS with a site for each client address | One tap at the door; a clock-in outside the area is refused; saved on the phone when there is no signal |
| Day centre and supported living staff | QR kiosk at the staff entrance | One shared entrance; the code changes every few seconds, so a photo soon stops working |
| Staff without a smartphone | PIN kiosk on a shared tablet at a centre | They type a personal PIN; no location is recorded |
| Coordinators and office staff | QR kiosk at the office | The same account covers the office, the centres and every client's home |
| Bank and relief carers | GPS, invited as users | They only count as active users in months when they clock in |
GPS clock-ins work offline. QR and PIN kiosks need a connection, so they suit centres and offices with Wi-Fi rather than clients' homes.
Rotas, missed visits and payroll in one place
NoBadge cuts attendance admin by around 70%, from about 10 hours a week to 2–3 hours, for a 20–30 person team.
Shift planning
Shift templates per team, shifts assigned one by one or in bulk, a clone-week option, and carers notified on their phone when you publish.
Change requests approved
A carer asks to change or cancel a shift in the app; the coordinator approves or rejects it.
Reminders and missed clock-ins
Push reminders to clock in at the times you choose. A forgotten clock-in becomes a request that the coordinator approves or rejects.
Leave approval
Holiday, sickness and other absences requested from the phone and approved by the manager. Sickness is an absence type only, with no diagnosis.
Unlimited client sites
Add a site for every client at no extra cost, each with its own hours in the reports.
Excel export
Hours and overtime per carer and per site in one Excel file for payroll, or for the visit times someone asks to see.
Travel time, records and privacy in home care
Under the Working Time Regulations 1998, UK employers must keep records adequate to show the 48-hour average weekly limit and the night-work limits are respected, and keep them for two years. In home care, the gaps between visits matter too.
- Travel between visits: for National Minimum Wage purposes, time spent travelling between clients generally counts as working time. The clock-out at one home and the clock-in at the next show those gaps
- Working time, not care records: NoBadge stores who clocked in, when and at which site. No care notes, no medication, no health details about clients, and staff sickness only as an absence type
- No tracking between visits: the position is stored at clock-in and clock-out only, in line with the UK GDPR and the EU GDPR, on EU servers
- Across the EU: the ECJ ruling C-55/18 requires a system that records daily working time for every employee
A general overview, not legal advice. Read the Working Time Regulations UK guide and the GDPR and time tracking guide.
Home care time tracking pricing: pay only for who clocks in
Relief carers who do not work this month cost nothing. Example: 25 carers clock in, €126,00; in a month with 3 new starters, 28 people, €141,12.
€5,04
per active user / month · all features · billed monthly
Your bill follows your team, month by month
Nobody clocks in that month? You pay €0.
- GPS clock-in with geofence per site
- Dynamic QR code clock-in
- Leave, sick days and absence management
- Live dashboard and one-click Excel export
- Unlimited sites, EU servers, GDPR compliant
No credit card · No contract · 50+ employees? Ask for custom pricing
Home care time tracking: frequently asked questions
Each client address is a GPS site with its own area. On arrival the carer taps Clock in on their phone, and on leaving taps Clock out. A clock-in outside the site area is refused. The carer needs no device at the client's home, and you can name each site with a reference instead of the client's name.
No. The position is stored only at clock-in and clock-out, never during a visit or on the way to the next client. NoBadge records when a carer started and finished work at a site, nothing more. Data is kept on EU servers, in line with the UK GDPR and the EU GDPR.
The GPS clock-in is saved on the phone with the phone's time and sent automatically when the connection returns, or when the carer taps Sync now. The app must have been opened online at least once. This covers basement flats, tower blocks and rural areas with poor coverage.
No. NoBadge records working time only: who clocked in, when and at which site. It holds no care notes, no medication records and no health details about clients. Staff sickness is recorded only as an absence type, with no diagnosis.
Yes, when they ask. Export the month to Excel and share the visit times they need, with hours per carer and per site. NoBadge has no portal for councils or families and is not connected to call monitoring systems, so you decide what to share.
€5,04 per active user per month, all features included. You pay after the month, only for people who clocked in: 25 carers cost €126,00; a month with 3 new starters, 28 people, costs €141,12. Relief carers cost nothing in months they do not work. See the pricing page.
More industries, features and help
Construction
GPS clock-in with a geofence per site, saved on the phone when there is no signal.
Time tracking for constructionHospitality & restaurants
A QR code at the staff door, with hours and overtime totalled automatically.
Time tracking for hospitalityCleaning companies
A GPS site for every client location, with hours per client and per cleaner.
Time tracking for cleaningManufacturing
A QR code on a screen at the gate, with overtime calculated automatically.
Time tracking for manufacturingLogistics & warehouses
A QR kiosk at each warehouse entrance and GPS clock-in at the depot for drivers.
Time tracking for logisticsRetail & shops
One QR or PIN kiosk per shop, with shifts published straight to staff phones.
Time tracking for retailAgriculture & farms
Fields as wide GPS sites, offline clock-in and a PIN kiosk for staff without a smartphone.
Time tracking for agricultureHealthcare & care homes
Shift planning, a QR or PIN kiosk at the staff entrance and leave approved in the app.
Time tracking for care homesEvents & catering
A GPS site for every venue and a QR kiosk at the staff entrance.
Time tracking for eventsProfessional services & offices
A QR code at the office door and free clock-in for hybrid work.
Time tracking for officesSecurity services
GPS or a QR kiosk at every guarded site, with 24/7 rotas.
Time tracking for securityAll industries
Compare the clock-in modes and see which one fits each kind of workplace.
Time tracking by industryAdd your first client site and see the first visit in 2 minutes.
Create your account, invite your team and see the first clock-in in under 2 minutes. Free trial, no credit card, no hardware.
No contract · Cancel anytime · EU hosted · GDPR compliant